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About Top-CRM

An Independent CRM Software Review Source (Site) delivers a summary list and review of the top Customer Relationship Management software solutions in the categories of Top CRM Leaders (irrespective of platform), top software as a service (SaaS) or cloud CRM software solutions and the top social CRM (sCRM) solutions. updates the top CRM software solutions at least annually or upon significant changes in the Customer Relationship Management software industry.

For a more detailed analysis on the Top 10 CRM software systems, we recommend's Top 10 CRM Report. This report is a deeper analysis and independently produced based on objective data by experts and not influenced by CRM software vendors.

This year we added a Social CRM List, aka scrm, and identified top social software solutions. We'll continue to update and probably expand this list.

As Customer Experience Management (CXM or CEM) matures into a category of software products which support specific and measurable CX objectives, we will likely be creating a CXM list as well. We're hopeful this may begin next year.

This purpose of this industry website is to help CRM software buyers quickly understand which software products are the true market leaders—irrespective of the hype and vendor marketing claims. is independently produced based on objective data and the website is not affiliated with any CRM software vendor.

Thanks for checking us out and good luck in your CRM journey.





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